Service Delivery Policy

A software subscription from Zion Web Services (Legalio) that lets trademark practitioners run their practice online. It is used through a web browser at trademark.legalio.co.in.

• Access starts online, immediately after you sign up. You can start your 14-day free trial straight away.
• If you subscribe or pay when signing up, access to your plan is available immediately after your payment is confirmed.
• An upgrade applies immediately. A downgrade applies at your next renewal.
• You will get a confirmation by email. Nothing needs to be delivered by post or courier, so there are no shipping charges.

We verify your professional credentials before your public website can be published. Your dashboard works while this happens. We will email you when your verification is approved or if we need more information.

If you order the Done-for-you setup, we set up your website, import past filings and connect your domain. The timeline is agreed with you when you order, because it depends on the material you give us and on your domain. The service is complete when the work agreed with you has been set up and handed over in your account. See the Refund and Cancellation Policy for how the setup fee works.

If you do not receive your confirmation email or cannot sign in, check your spam folder and try again. If the problem continues, write to [PENDING: support email] or see the contact page, and we will help you.

We work to keep the service available, but it may occasionally be interrupted for maintenance or because of events outside our control. See the Terms of Use for details.